Internal Platforms & Client Portals
Replace spreadsheets and disconnected tools with software built around your workflow.
We design and build web systems, CRMs, client portals, and internal platforms tailored to your processes — not bent to fit an off-the-shelf template. From the first architecture decision to the last deployment, the software fits the way your team works.
Who this is for
- Businesses whose processes have outgrown spreadsheets and no off-the-shelf tool quite fits.
- Teams that need a CRM shaped around their actual sales or service process, not the other way around.
- Companies replacing a patchwork of disconnected tools and manual handoffs with one system of record.
- Organizations that need a client or partner portal to replace email threads and spreadsheets shared back and forth.
Problems we solve
The challenge
An off-the-shelf tool covers 80% of the process, and the team builds workarounds for the rest.
Our approach
We build the system around your actual workflow from day one, so there is no missing 20% to route around with spreadsheets and chat threads.
The challenge
Data about the same customer or order lives in three different tools that do not talk to each other.
Our approach
We design one system of record with clean integrations to what you keep, so a customer or order has a single, consistent state.
The challenge
The internal tool everyone depends on was built years ago by people who have since left, and nobody wants to touch it.
Our approach
We audit what exists, document the parts worth keeping, and modernise or replace the rest incrementally — without a risky big-bang rewrite.
The challenge
A client or partner portal is needed, but building it in-house would pull the product team off the roadmap for months.
Our approach
We build and hand over the portal as a self-contained project, with clean APIs into your existing systems, so your team stays on its own roadmap.
Capabilities
- Web systems
- CRM systems
- Client portals
- Internal platforms
How we work
- 01
Map the process
Understand how work actually moves today — the steps, exceptions, and workarounds — before designing a single screen.
- 02
Design the system
Data model, architecture, and key flows laid out and agreed before development starts, so there are no surprises mid-build.
- 03
Build in increments
Ship working slices early and often, so you are using real screens within weeks, not reviewing a spec for months.
- 04
Hand over & support
Documented, owned code and a clear path to our Maintenance & Support service if you want us to keep evolving it.
Delivery capabilities
Each solution is assembled from specialist disciplines. Here is the role each one plays in this engagement.
Web Development
Turns the mapped workflow into a fast, accessible platform that works consistently across internal teams, clients, and devices.
- Corporate websites
- Web applications
- Landing pages
UI/UX & Product Design
Makes complex permissions, exceptions, and handoffs understandable, so people can complete real work without training around the interface.
- Prototypes
- UX
- Interfaces
Maintenance & Support
Keeps a business-critical platform monitored, secure, and evolving after launch as workflows and client expectations change.
- Updates
- Optimization
- Bug fixes
Technologies we work with
- Node.js
- TypeScript
- Vue.js
- React
- NestJS
- PostgreSQL
- GraphQL
- Docker
- Redis
- REST API
In numbers
Frequently asked questions
How is custom software different from just customizing an off-the-shelf product?
An off-the-shelf product bends only as far as its settings allow; custom software is built around your process from the start, so there is no ceiling on how closely it fits.
Do you take over an existing system, or only build from scratch?
Both — most engagements start with an audit of what exists, then extend or replace the parts that are genuinely holding the business back.
Who owns the code once the project is done?
You do, fully — source code, documentation, and infrastructure access are handed over, with no vendor lock-in.
Can our in-house team keep building on it after launch?
Yes — we write for handover: clear architecture, documentation, and conventions so any competent team can pick it up, not just us.
How do you scope a project before committing to a price?
We start with a discovery phase — mapping the process and the riskiest unknowns — and turn that into a scoped plan before any long-term commitment.